Whynter14,000 BTU Portable Air Conditioner & 10,000 BTU Portable Heater with Dual Hose Dehumidifier & Cooling Fan for 500 Sq. Ft. Rooms, Includes AC Unit Window Kit, ARC-148MHP, White

I am updating the review below which detailed how my ice maker failed and was immediately replaced by Whynter customer service. Then after 13 months the new one I received stopped making ice. The ice tray was not functioning properly. I texted Whynter customer service and quickly received a response from Jof with Whynter. He said the tray motor was probably not working and sent me a new one along with detailed instructions on how to replace the motor. After disassembling the ice maker I discovered that the motor was working but the plastic part of the tray where the motor shaft inserts was cracked. I emailed Jof and he sent out a new tray the next day. I received the new tray and installed it. Working like new now thanks to Jof and the great customer service at Whynter.I purchased this Ice Maker in April 2021. About 9 months later it started only making about 4 full size cubes and the rest were small or no cubes at all. I emailed Whynter customer service and got an immediate response from Jackie. She gave me to a few things to check. I did as instructed but no change so I replied back to Jackie. Her next email said she suspected the compressor was the problem and they would send me a new unit. Within a few days the new ice maker arrived. I unboxed, connected to my water supply and plugged it in. It did not take long for me to realized this new ice maker was making bigger cubes faster than old one ever did. I believe now that the first one was not operating at 100% out of the box but I had no way of knowing that until it really started to degrade. Bottom line: I could not be happier with Whynter and the customer service I received from Jackie.

I bought this to replace a nugget ice maker that only lasted 10 months before leaking profusely. This unit appears to be well made and it makes a lot of ice quickly. I have mine hooked up to my reverse osmosis water filter and it makes 12 medium size cubes in about 10 minutes. It is easy to clean and holds a lot of ice. I can fill about 6 glasses with ice and still have plenty left over.I highly suggest hooking this up to a water line and letting it fill itself. This is a great purchase!

I wish somewhere in the description that it had said that if you weren't going to connect it to a water line right away, you shouldn't buy it. The sensors are so close to the top of the waterline that the basket can only fill and freeze ice a couple of cycles before it turns itself off. In the pictures, you can see the two metal sensors are just below the drain hole where the excess water from the basket drains back into the reservoir. All of the water below those sensors might as well not even be there. The only way this could make close to 50lbs of ice in a day, unless it is attached to a water line, is if someone stood there close by, all day and night. One of the other reviews said you don't need to use the water line. You most certainly do. If you don't, you will have to constantly be topping off the tank yourself, by hand, which makes the huge reservoir a complete waste of space.Also, the spout for the water line points over the top of the sweep and down so that when you try to run a cleaning cycle, it stops the sweep on the upswing and the whole system shuts down after one cleaning cycle. The NewAir that we had that is basically the identical unit, but without the water line, has the same system and I knew that wasn't how it was supposed to operate. I was able to turn the silicone spout so that it points to the side and stopped interfering with that function. Now the clean cycle operates fine. You can see in the picture that I turned it to the side, which fixed the problem but if you were going to use the water line, you probably wouldn't want it point the way that I have it.The key pad is also defective (again, I know how it is supposed to operate because I have had more than one unit with the identical keypad). To get the cleaning cycle to start, you have to push rather hard, much more than you should. If anything my previous ice maker of this design was too sensitive, when I leaned across it to get a glass from the cabinet, my chest would brush the controls and turn it off. There shouldn't be a need to have to press that hard to get it to function. Just holding my finger on it does nothing. Also there are bubbles under the top layer of the key pad, which you can sort of see in the picture, near the top, above the timer button and to the right of the cleaning button. In the picture they appear to be darker areas, but it looks like trapped are where the layers were not smoothed together properly. That is probably the defect that is making it not function correctly. We have been without an ice maker for a week, so I am loathe to return this. There is no easy way for me to run the water line, although I had visions of putting in a whole house filter and thought that I would run the water line eventually. The inconvenience of having to keep the reservoir full all the time, makes using it like this until we can get that done, too inconvenient. I might be keeping it, in spite of the inconvenience, if it weren't for the keypad defect. Something that seems to be a problem with this particular design since one of our previous versions of this had the key pad popping out not long after we bought it.All of that said, I have had three or four of this design from two different brands, and one of the 26 lb from another brand. This design is far superior than the 26 lb. The spigot on the side means that you can drain it directly into a sink, if you set it up next to one, rather than holding it over a bucket like the ones with the drain on the bottom. It has 12 ice tines, not 9, like the smaller version and it has the cleaning cycle which means you are not freezing cleaning solution in an attempt to clean the unit. I would never buy another one without a cleaning cycle function. All of these units are mold magnets (anything with water will, no matter what you do) and need to be cleaned at least every other month or they will grow mold, no matter what kind of water you use. Also, there are no annoying "beep" notifications to drive you crazy.Also, it is worth the money to buy the extended warranty. This is my fourth ice maker and not one lasted more than 2 years. The first 50 pound one lasted just under two years but came with a five year warranty. After the manufacturer refused to honor the warranty, Amazon replaced it for us, twice, because the replacement had a defective key pad.

I bought this recently because my husband and I have a lot of parties at our house. One main reason I bought it instead of other models is that it makes much more ice in less time than the others in this price range. There are also 3 sizes of ice to choose from plus a timer where you can either choose for a delayed start or amount of run time. Delayed start is nice option so that I timed it to begin making ice in the morning automatically.My only major complaint is that it turns out quite a bit of external heat when cooling down the water for ice. (At our summer party here in Florida, my A/C was struggling to keep the house cool, and this heat didn't help that situation, but nonetheless it's necessary evil for a refrigerator, freezer, or ice maker to cool inside.) Also, the included ice scoop is very small, so I recommend buying a larger one.On another note, this ice maker is larger than I anticipated, but I imagine the larger size is needed for the higher capacity and faster ice production. I have a picture of it near a roll of paper towels to give you an idea of the scale. We hope to buy an RV one day, but I am not sure how well it would fit on a smaller RV kitchen counter.As with most other portable ice makers, the ice storage compartment is not refrigerated, so we continually grabbed any ice when its bin became full, put the ice in a plastic bag, and threw it in our chest freezer to have enough ice ready for the coolers and drinks. Any unused ice will melt into the compartment below which is the reservoir for the water - any melted ice is recycled into water and turned back into ice again, which I think is a nice feature in the absence of a cooled storage compartment.

Product arrived when promised, in great condition and was used for a party of about 50 guests and performed as described beautifully. Would recommend it for home or outdoor use to handle any demand.

The machine is yet to give me a single bullet of ice. Its tripping again and again within 30-40 secs.

Excellent product nice and quiet like the optional water feed makes tons of ice

This machine works fine but I just noticed that a screw inside where all the water is, has rusted.

Product works great fortunately I I found the same make model number 491 $30 cheaper and it has a water feed in it shop around folks